We ship to over 200 countries worldwide, and try to offer the most competitive flat rate shipping rates possible to our friends outside of the United States!

Unfortunately due to the General Product Safety Regulations (GPSR) in the European Union (EU) and European Economic Area (EEA) which require an in-person representative of the business to reside within the EU, along with additional regulatory documentation requirements that are not currently feasible, we are not able to ship any orders to countries in the EU or EEA effective December 13th, 2024.

• Orders placed before this date are grandfathered in and will still ship (including open preorders), but new orders are unable to be placed to EU/EEA countries at this time.
• We'll monitor the regulations and requirements closely over the first part of 2025 to see what avenues there are to start shipping to the EU/EEA again, but we have to take this step for now.

We offer flat-rate shipping to locations outside of the U.S., so the larger the order the better value it is! Getting together with a friend or two to place an order is a great strategy to get the most out of the shipping service.

Please keep in mind that orders traveling outside of the U.S. may have additional duties and import fees collected at the time of receipt in the destination country.

We are legally required to declare the value of each order in USD, but this is also why we offer flat-rate shipping that is below market cost in an effort to offset this for our readers.

Shipping times vary by product, but all U.S. book orders are sent via USPS media mail which typically takes 2-8 business days for delivery. We try to drop off orders daily from Monday-Friday, excluding weekends and U.S. holidays.

For all orders worldwide, you'll receive a shipping confirmation email with tracking information once your order is being prepared for shipment. Please allow up to (2) business days for this tracking to show movement since carriers can sometimes miss their initial scans.

For preorders, the estimated shipping lead time is included in the item description. Typically these take 14-16 weeks, depending on my printer, customs, and freight travel.

Orders that include a combination of in-stock and preordered items within the same order will ship when all items are in-stock.

• Preorders are labeled via the item name and the description of the product
• In-stock items have no "preorder" language
• Orders that have only in-stock items will ship ASAP.

Once received and inspected, all book orders are shipped via media mail and shipping is calculated at checkout with that in mind. You'll find my shipping prices for books only are lower than you might expect!

We do our absolutely best to inspect all books before they're shipped, and pack each of them with care and in packaging we've tested to ensure it arrives in the best possible condition.

If you do receive a damaged or potentially defective item, please email us directly at contact@emmahamm.com!

Please include the following with your email:

• Photos of the item and issue
• The packaging condition when it arrived
• Any other information to help us!

Once we receive your email with the above, we will work with you on either a partial refund or a replacement if available.

If a replacement is necessary, we may require you send back the damaged item with a prepaid return label we'll provide.

Send us an email at contact@emmahamm.com!

Or, DM me on Instagram @emmahammauthor and I'll chat with you there!