Heart of the Fae Mug

At this time, I do not allow returns.

However, if you do receive a damaged or potentially defective item, please email me directly at contact@emmahamm.com!

Please include the following with your email:

• Photos of the item and issue
• The packaging condition when it arrived
• Any other information to help us!

Once we receive your email with the above, we will work with you on either a partial refund or a replacement if available.

If a replacement is necessary, we may require you send back the damaged item with a prepaid return label we'll provide.

All book orders are shipped via media mail and shipping is calculated with that in mind. You'll find my shipping prices for books only are lower than you might expect!

All other products are shipped through a drop shipping company and they control the shipping. Every order will come with a tracking number.

Orders are typically shipped every weekday that USPS is open.